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This store has earned the following certifications.
Massimo Matteo Women / Loafers
Designed in NYC and handcrafted by skilled artisans in Brazil, our footwear combines premium quality leather with state-of-the-art machinery for exceptional comfort and style.
Handcrafted Comfort Each pair is hand-stitched and crafted by experienced artisans in Brazil. This ensures every detail is meticulously attended to, making for a product that not only looks great but also feels fantastic.
Optimized Comfort Features Our footwear includes a gel heel insert, fully padded footbed, and blunt arch support, designed to provide optimal comfort whether you're standing or walking. Comfort is not just a luxury; it's a necessity. We use the latest comfort technology to ensure your feet stay comfortable all day long.
Superior Comfort & Traction The densely padded footbed and flexible rubber outsole combine to offer superior comfort and excellent walking traction. The soft leather molds beautifully to your foot, providing a custom fit with every wear.
Unmatched Comfort The padded footbed and blunt arch support make these loafers incredibly comfortable. The seamless blend of traditional craftsmanship and modern comfort technologies ensures you'll love how they feel from the first step.
Sizing & Fit These loafers run true to size, making them easy to order and comfortable to wear. Whether you're walking around town or at a special event, these shoes will keep your feet happy and well-supported.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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